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Member Care

Terms of Use

OK, this sounds kinda serious for wine, we’re all here to have fun after all!

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It has to be done, so, here are the conditions of being a WINE DECODED™️ member, and for using the Wine Decoded website. Yep, these are the legal ones!

Because we’re a community of wine lovers and that’s something that is really important to us we’ve also created our Community Guidelines. Take a look when you get a chance. It’s all just about being human, respecting each other, trying new things, staying safe and sharing the good stuff with the community and your friends.
Cheers, Paul Kaan – Chief Wine Hacker, WINE DECODED™️.

As a condition of using the Wine Decoded website and other Wine Decoded services (we’ll call that “the service” from here on), you agree to comply with and be subject to all of the following terms and conditions of use. Your use of the service constitutes your agreement to comply with the following terms and conditions. The following rules may be modified from time to time. Continued use of the service by you will constitute your acceptance of any changes or revisions. If you do not agree with these terms and conditions, please do not use the service.

You must be a registered member of the WINE DECODED™️ community to access the Playground & buy all of the yummy wine.

1. Personal Use of the Service

You agree that you will only register one account as a user. Instances of multiple accounts per user will result in the additional accounts being closed, and any credits attached to that account will be cancelled. Wine purchased from Wine Decoded is for personal use only, and is not to be on-sold. The service shall be used for lawful purposes only and that you will not use any obscene or offensive language, or place on the service any material is false, defamatory, abusive, harassing or hateful. Further, you may not place on the Service any material that is encrypted, constitutes junk mail or unauthorized advertising, invades anyone’s privacy, encourages conduct that would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, state, national or international law or regulation. You agree and acknowledge that your failure to follow the rules set forth in this Agreement may subject you to civil and criminal liability.

2. Responsible Service of Alcohol

Under Australian laws, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By joining Wine Decoded and/or placing an order you are confirming to us that you are at least 18 years of age. Wine Decoded encourages the legal and responsible consumption of alcoholic beverages.

3. Privacy Policy

To offer the goods and services we provide in our business as an online retailer, we will need to collect personal information. We are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws and to you as our valued customers. Our Privacy Policy sets out how we collect and use personal information including:

  • how we collect and protect your information;
  • how we use your information;
  • disclosure of information;
  • our compliance with direct marketing and spam laws;
  • offshore disclosure of information; and
  • how you can correct information or complain about our use of your personal information.

You can read our Privacy Policy at https://winedecoded.com.au/about-us/privacy/

4. Copyright

Wine Decoded is a registered trademark of The Social Larder Pty Ltd. Other product and company names mentioned on the service may also be registered trademarks of The Social Larder Pty Ltd or their respective owners. The Service contains material that is owned by or licensed to The Social Larder Pty Ltd. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited unless otherwise stated. You may download and view content from the service, which may include, without limitation, text, graphics, icons, photographs and URLs (Content) and/or print a copy of this material for your own use only, provided you do not modify the content or use the content in a manner or for a purpose prohibited by these terms. You agree and acknowledge that you shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or proprietary rights.

5. Content

The content of the pages of the service is for your general information and use only. It is subject to change without notice. Wine Decoded does not provide any warranty or guarantee as to the accuracy, quality or completeness of the information and materials found on the service for any particular purpose. Your use of any information or materials on the service is entirely at your own risk, for which Wine Decoded shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the service meet your specific requirements. Any information or material placed on the service by users, including ratings, reviews, advice and opinions, is the view and responsibility of those users and does not necessarily represent the view of Wine Decoded.

6. Links

The service may also include links to other websites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by Wine Decoded’s of the site or the products or services provided at those sites. Linking to any other service or site from this service is at your sole risk.

7. Limitation of Liability

Wine Decoded’s services are provided in good faith, but Wine Decoded does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the service, and all warranties and representations are hereby excluded to the extent permitted by law. The contents of the service do not constitute advice and should not be relied upon in making, or refraining from making, any decision. To the extent permitted by law, Wine Decoded hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service. If you have any questions or queries regarding the use of this website or the content contained herein, please feel free to contact our Wine Decoded Customer Relations team at [email protected] You are invited to enter a trade promotion advertised by The Social Larder Pty Ltd trading as Wine Decoded (“Wine Decoded”), and as conducted in accordance with these terms and conditions.

8. Referral and Welcome Credits

Referral and welcome credits should expire 12 months from the date of issue. Wine Decoded reserves the right to modify, suspend or cancel unused referral and welcome credits at any time. Available credits will automatically be applied to orders.

9. Promotional Codes, Competitions or Related Offers

Wine Decoded reserves the right to change the terms and conditions of, or otherwise modify, suspend or cancel any promotional code, competition or related offer at any time. Only one promotional code can be applied to any order. Promotional codes cannot be applied to orders where referral credits are available. Wine Decoded reserves the right to revoke any credits applied in association with a promotion if fraudulent activity is suspected.