Member Care

🌏International Shipping✈️

We can ship pretty much anywhere in the world please find detail on specific destinations below
We use specialised wine couriers and ship in wine specific packaging

Where do we ship?

We can ship pretty much anywhere in the world please find detail on specific destinations below.

If you’d like to organise your own shipping get in touch and let us know what you’d like to buy.

Make sure you read this important information about international shipping.

New Zealand

🇳🇿New Zealand

Asia

🇭🇰Hong Kong 🇸🇬Singapore 🇯🇵Japan

UK, Ireland & West Europe

🇦🇹Austria 🇧🇪Belgium 🇩🇰Denmark

🇩🇪Germany 🇮🇪Ireland 🇳🇱The Netherlands

🇳🇴Norway 🇨🇭Switzerland 🇬🇧United Kingdom

North America

🇺🇸Unites States – US laws prohibits shipping to: Utah, Kentucky, Mississippi, Delaware, Rhode Island, Alabama, Oklahoma & Arkansas

The Rest of the World

🌏Get in touch & let us know where you are and what you’d like to buy and we can arrange a quote.

Important Information Regarding International Deliveries

1. Delivery Fees

If applicable, delivery fees and charges will be added to your order.

2. Duties & Taxes

IMPORTANT Please check your country’s duties & taxes on alcohol before ordering as they may be incurred & payable at the time of importation, even for purchases sent as gifts.

Nearly every country in the world will levy duties / taxes on the importation of alcoholic beverages. These import duties are an additional charge to freight and the cost of any product ordered and are beyond the control of Wine Decoded.

If customs in your country refuse the shipment and send the item back to us, we will refund you the full amount less the shipping charge, a $50 order cancellation fee and any duties, excise, tax and customs charges incurred by us.

3. Delivery Details

To ensure prompt on time deliveries please provide a telephone number for the delivery address and instructions if no one is home.

4. Availability

Not all wines on the web site are available instore. Please call to ensure stock availability if you require your delivery urgently. All shipments are packed in specially designed shippers.

5. Insurance

On all International deliveries is A$25.00 per shipment flat rate or charged at the rate of 1% of the value of your order, whichever is greater. For example if your order comes to a total of A$1000.00 then the insurance charge will be A$25.00. Or if your order comes to a total of A$3000.00 then the insurance charge will be A$75.00. Insurance is optional.

Details of Insurance Coverage for each of the carriers we use can are linked below.

DHL Insurance Details

6. Advice

If you have any questions about any wines at all please contact us on +61437941963 or email: [email protected]. Please note the delivery and insurance charges below.

Your credit card information will be carefully protected by Wine Decoded using the PCI compliant Stripe payment gateway and will not be revealed to anyone else. If you prefer to phone or mail your credit information, please feel free.

Overseas customers can also order wine for delivery to friends and relatives in Australia. Click here for Australia wide freight rates.